Frequently Asked Questions: Preparing Your Stay

Check-in, Check-out & Location

Can we come with our family?

Yes, families are welcome!
Children under 4 stay free of charge if they sleep in a cot.
We can provide a cot, high chair or other children's equipment if you request it when booking, subject to availability.

What are the arrival and departure times?

We welcome you between 5 PM and 7 PM. Please let us know if you expect to arrive outside these hours. On your departure day, we kindly ask you to vacate the room by 10:30 AM.

Is the property close to the Canal du Midi and Castelnaudary?

Yes, the property is located just 1.5 km (0.9 miles) from the Canal du Midi (UNESCO World Heritage site) at the Guerre Lock and only 5 km from Castelnaudary. See our Location page for more details.

Is the parking secure?

A free and secure private parking lot is available directly within the property grounds for your peace of mind.

Dining & Gourmet Experiences

Is breakfast included?

Yes, a gourmet French breakfast is served from 8:30 AM to 10 AM, featuring fresh local products from the Lauragais region. We can also provide an English breakfast upon request when booking.

Do you offer Table d'hôte (Dinner)?

Yes, on certain days and by reservation. It is the perfect opportunity to share an authentic homemade Castelnaudary Cassoulet. For more information, please visit our Table d'hôte page.

Are there restaurants nearby?

Yes, several dining options are available just 2 km (1.2 miles) from the property. In Castelnaudary (5 km / 3 miles away), the World Capital of Cassoulet, you will find a wide range of restaurants, from cozy local bistros to fine dining. We are happy to share our personal favorites and can handle the booking for you to ensure you have the best experience.

Bike Services, Swimming Pool & Wellness

Do you welcome cyclists (Accueil Vélo)?

Yes! We are officially certified "Accueil Vélo" (Bike-Friendly).
Located only 1.5 km from the "Canal des 2 Mers" cycling route, we offer a bike shelter and dedicated services.
Visit our Bike-Friendly page.

Do you offer bicycle hire?

Yes, we offer electric bikes (e-bikes) and traditional bikes for hire so you can explore the surrounding area, including the Canal du Midi.
Please book before you arrive to guarantee availability.
Helmets and route suggestions are provided on request.

Is there a swimming pool on the property?

Yes, we have a large swimming pool (10 x 4 meters) located in the park. It is open seasonally, generally from June to September, depending on weather conditions.

Do you offer wellness treatments?

Yes, relaxation massages performed by a professional practitioner are available upon prior reservation, directly in the tranquility of your room.

Practical Information

Are the guest rooms air-conditioned?

Yes. To ensure your comfort during the warm South of France summers, the property is fully air-conditioned.
Each guest room features its own individually controlled unit, allowing you to adjust the temperature to your personal preference for a perfect night's sleep.

Is Wi-Fi available?

Yes, free high-speed Wi-Fi is available in all guest rooms and common areas of the property.

Can I charge my electric vehicle?

Yes, the property is equipped with a dedicated charging point for electric cars. Please contact us for details and terms of use.

Are pets allowed?

To preserve the absolute tranquility of the property and the comfort of all our guests, pets are unfortunately not accepted.